These terms set out how 7j777j operates your account, handles your data, and defines what applies when you access our platform. Access to our services depends on your local law and eligible regions — read this page before you start.
Account Policy
Data Handling
User Rights
Jurisdiction Notice
POLICY POSTURE
How Our Legal Framework Works
7j777j operates under a policy framework that governs how your account is created, maintained, and closed. Eligibility to use this platform depends entirely on the laws of your jurisdiction — we do not make representations about legality in any specific region, and it is your responsibility to confirm that access is permitted where you are located. When you register an account, you agree that the information you provide is accurate and that you are accessing the platform from an eligible region. Transactions processed through bKash, Rocket, or Upay are subject to the terms of those payment providers in addition to our own. We retain the right to suspend or close accounts where we identify a breach of these terms, including access from a restricted region or provision of false registration details. Policy updates are published on this page; continued use of the platform after an update constitutes acceptance of the revised terms. If you have questions about how a specific policy applies to your account, the support routes listed on this page are the correct place to raise them. We do not provide legal advice, and nothing on this page should be read as a legal opinion about your local regulatory position.
bKash Transactions
Payments via bKash are processed under bKash's own service terms alongside ours. Review both before initiating a deposit or withdrawal from your account wallet.
Rocket Payments
Rocket transfers into or out of your account are subject to Rocket's provider terms. Our policy governs the account side; Rocket governs the wallet side.
Upay Wallet
Upay is a supported payment route. Transactions are logged in your account history and are subject to both Upay's terms and our platform policy.
Jurisdiction Notice
Availability of this platform depends on local law and eligible regions. We do not confirm legality in any specific location — that determination is yours to make.
WHAT THIS COVERS
Where This Policy Applies
Our policy applies to the account you hold with us and the actions you take on this platform. It does not extend to third-party services you reach through our platform, and it does not override the terms of payment providers like bKash, Rocket, or Upay. Understanding the boundary between what we govern and what falls outside our scope helps you know where to direct questions.
Account Access
Registration, login, session management, and account closure all fall within this policy. Rules about eligibility, identity verification, and account suspension are covered here.
Transactions
Deposits and withdrawals processed through your account wallet are within scope. The payment provider's own terms apply in parallel — our policy does not replace them.
Site Content
Game availability, lobby organisation, and platform features are governed by our terms. Content supplied by game studios such as Spadegaming, PG Soft, or JDB is subject to those studios' own licensing.
Third-Party Services
External links, payment apps, and any service you access outside 7j777j are outside the scope of this policy. We are not responsible for third-party terms or practices.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options for managing how your information is held and how your account operates. Your account settings page shows the details we hold on file — name, contact information, and linked payment methods including bKash, Rocket, or Upay. If any detail is incorrect, you can update it directly from the account settings screen or raise a correction request through our support channel. Transaction records are visible in your account history tab; these logs cover deposits, withdrawals, and account adjustments. If you believe a record is inaccurate, contact support with the transaction reference shown in your history. You may also request that your account be closed; follow the closure steps in account settings or ask support to initiate the process. We will confirm closure and explain what happens to any remaining wallet balance. For any question about how your data is used or retained, the policy contact route below is the right place to start — we aim to respond to policy queries through the same support channel used for account help.
Review Your Records
Open the account history tab to see all transactions and account changes. Each entry carries a reference number you can use if you need to raise a question.
Correct Account Details
Account settings lets you update contact information and linked payment methods. For changes that require verification, follow the steps shown on that screen.
Raise a Policy Question
Use the support contact route on this page to ask about data use, retention, or any policy matter. Reference your account ID when you write in.
Request Account Closure
Closure can be initiated from account settings or by contacting support. We will confirm the outcome and advise on any wallet balance remaining at closure.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
For any question about these terms, your account data, or a policy-related request, use the contact routes below. These are the channels published on this platform — we do not operate channels outside what is listed here.
Live Chat
Open the chat widget from any page on 7j777j to reach the support team. Use this route for account-specific policy questions where you need to share your account ID.
Email Support
Send policy queries to the support email address shown in your account settings. Include your account reference and a clear description of your question for a faster response.
Help Centre
The help centre on this site covers common policy questions, account steps, and payment guidance. Check there first — many questions about data and account rights are answered in detail.
HOW WE HANDLE DATA
Data, Cookies, and Account Security
We collect only the information needed to operate your account and process transactions through bKash, Rocket, and Upay. Here is how we handle the main areas of data and security on this platform.
Data Retention
Account and transaction data is retained for as long as your account is active and for a period after closure as required by our operating obligations. You can ask about the specific retention period for your data through the support contact route.
Cookies
We use cookies to keep your session active, remember your lobby preferences, and measure how the platform is used. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions.
Account Security
Your account is protected by the login credentials you set at registration. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately using the live chat route.
Policy Change Requests
To request a correction to your data or ask how a specific policy applies to your account, contact support with your account ID. We handle policy requests through the same channel as account support.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
These are the questions we hear most often about how our legal terms work and what they mean for your account.
Does this policy apply to me if I am in Bangladesh?
Access to 7j777j depends on your local law and eligible regions. This policy governs your account if you are in an eligible region. It is your responsibility to confirm that using this platform is permitted under the laws where you are located before registering.
How do I see what data 7j777j holds on my account?
Open your account settings page — your registered contact details and linked payment methods including bKash, Rocket, or Upay are shown there. Your full transaction history is in the account history tab, with a reference number on each entry.
Can I correct information on my account?
Yes. Account settings lets you update most details directly. For changes that require identity verification, the screen will show the steps to follow. If you cannot make a correction yourself, contact support with your account ID and the detail you need changed.
What happens to my wallet balance if I close my account?
When you request account closure, we will advise you on any remaining balance in your wallet before the closure is finalised. Initiate closure from account settings or ask support to start the process — they will confirm the outcome and next steps.
Are my bKash or Rocket transactions covered by this policy?
The account side of your transactions — what is recorded in your wallet and history — is covered by our policy. The payment provider side is governed by bKash's or Rocket's own terms. Both sets of terms apply in parallel when you make a deposit or withdrawal.
How do I ask a question about how my data is used?
Use the live chat on this site or the support email address shown in your account settings. Include your account ID and a clear description of your question. The help centre also covers common data and policy questions in detail before you need to contact us directly.